Claims Data Entry
Capture and update claim information accurately within agreed systems, templates or workflows.
NMS Claims Support
Insurance claims services built around accurate, organized administration.
NMS provides back-office support for insurance claims administration, helping insurers and insurance businesses manage claims information, documentation and routine workflows with greater structure and consistency.
Claims Services
Reliable operational support across the claims workflow.
Insurance claims require timely handling of information, documentation and policy-related records. NMS supports defined claims administration activities so internal teams can spend more time on assessment, customer service and other critical responsibilities.
Our claims support model can assist with the organization and processing of claims information, document handling, data entry, validation and workflow coordination. Services can be aligned with the client's processes, systems, claim volumes and quality requirements.
Whether supporting routine claims administration or specific stages of a broader claims process, NMS focuses on accurate information handling, clear workflows and consistent operational support.
Claims administration
Structured operational support
Claims Workflow Support
Support for the information and activities behind every claim.
A claims process can involve multiple documents, records, validation activities and status updates. NMS can provide support for defined activities within this workflow, helping information move through the process in a structured manner.
Document Management
Organize, index and process supporting documents associated with claims records.
Information Validation
Check claim information and documentation for completeness, consistency and defined validation requirements.
Status & Workflow Support
Support routine status updates, workflow coordination and follow-up activities based on the client's process.
Claims Records
Maintain structured claim records and supporting information for ongoing administration and review.
Operational Reporting
Prepare agreed operational information and reports to support visibility into claims activities and workflow status.
Claims Administration
Structured handling of claims information.
An insurance claim is a formal request made under the terms of an insurance policy. Before a claim can move through its required workflow, insurers may need to collect, organize and validate a range of information and supporting documentation.
Adequate information: supporting information is available for the defined process.
Validation: information can be checked against agreed requirements and records.
Justification: relevant claim details and documentation can be organized for review.
Authenticity: supporting records can be handled according to the client's validation workflow.
Consistent data handling helps reduce avoidable information errors in routine claims activities.
Structured records and documents make defined claims workflows easier to manage.
Agreed status and operational reporting can provide clearer workflow information.
Dedicated operational support can be aligned with workload and service requirements.
Tailored claims support
NMS can structure claims services around your systems, volumes, processes and responsibilities. The exact scope can be defined according to the activities you want to outsource.
Related NMS Services
Extend your insurance operations support.
Claims administration can work alongside other insurance back-office services. Explore related NMS capabilities.
Need support with claims operations?
Tell NMS about your claims workflow, systems and service requirements.